Return/Refund Policy
Thank you for shopping at PIN Drinks. We strive to ensure your satisfaction with every purchase. Please read this policy carefully to understand your rights and obligations when requesting returns or refunds.
Returns
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Please note that refunds do not include delivery fees. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you received a defective or damaged product, please contact us immediately for assistance. We will exchange the item for a new one upon verification.
Contact Us
If you have any questions on how to return your item to us, contact us here.